Shipping policy

The lollipops will be delivered via Royal Mail, UPS or DPD approximately 7-10 working days before your specified event date to 1. ensure freshness of the product and 2. allow time for your parcel to be delivered and for us to deal with any issues that may arise. We do not guarantee delivery on specific dates or at specific times. We do not offer refunds on orders not received on or before your requested delivery date and orders cannot be cancelled once they have been dispatched or within the 4 weeks prior to the specified delivery date.

In the extremely rare instance of non-delivery:

Should your parcel go missing in the post, we will dispatch a new order or, in some circumstances, offer a full refund.